The four dimensions that are critical to the delivery of value and utility are:
- Organizations and People
- Roles and responsibilities –
- Formal organizational structure – define authority
- Culture – that supports organizational objectives
- Staffing and competencies – right level
- Information and Technology
- Information and knowledge
- Technologies
- Workflow management
- Communication systems
- Inventory systems
- Mobile platforms
- Cloud solutions
- Knowledge bases
- Analytical tools
- Remote collaboration
- Artificial intelligence
- Machine learning
- Relationships between different components of SVS
- Partners and Suppliers
- Value Streams and Processes
- Activities
- Workflows
- Controls
- Procedures
