3 Ms of Lean

3 Ms of Lean

3 Ms are three major process issues. 3 Ms are: Muda – waste (any non value added activity) Mura – unevenness

28 Mar
Principles of Lean

Principles of Lean

It is also referred as the Lean Five. Identify value Identify the customer and understand how the customer perceives the

28 Mar
Service Consumer Roles

Service Consumer Roles

The following are the specific roles that are involved in a service consumption. Customer – defines requirements and

28 Mar
Six Sigma Tools

Six Sigma Tools

This is a brief listing of different Six Sigma tools that are used in the DMAIC process. Define (D) SIPOC Voice of Customer

28 Mar