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Enterprise Design Thinking

Enterprise Design Thinking is a custom made approach for large, distributed teams to assist them quickly deliver

06 Apr

Opportunity: Possibilities of adding value to the stakeholders or improving the organization. Demand Need or desire for the

29 Mar

ITIL 4

SVS defines how the components and activities of an organization work together to enable value creation. Opportunities and

29 Mar

A Value Stream is a series of activities an organization undertakes to create and deliver products and services. Benefits

29 Mar

ITIL 4

The factors that might influence organizations in selecting partners and suppliers could be: Strategic focus –

29 Mar

Lean

3 Ms are three major process issues. 3 Ms are: Muda – waste (any non value added activity) Mura – unevenness

28 Mar

Lean

It is also referred as the Lean Five. Identify value Identify the customer and understand how the customer perceives the

28 Mar

ITIL 4

The four dimensions that are critical to the delivery of value and utility are: Organizations and People Roles and

28 Mar

ITIL 4

The following are the specific roles that are involved in a service consumption. Customer – defines requirements and

28 Mar

Process A process is a series of steps designed to produce a product or service as required by the customer. Input Input

28 Mar

Six Sigma Green Belts (GB) Six Sigma Black Belts (BB) Six Sigma Master Black Belts (MBB) Six Sigma Champions Top Executives

28 Mar

This is a brief listing of different Six Sigma tools that are used in the DMAIC process. Define (D) SIPOC Voice of Customer

28 Mar