Negotiation is a skill and it demands lots of different traits which are pointed below:
- Be patient, persistent and creative
- Listen, listen and then listen some more
- Show empathy
- Be sensitive to non-verbal cues
- Don’t take things personally
- Be an innovative and creative problem solver
- Stay flexible
- Learn from your mistakes
- Adopt a results with relationship approach
- Get used to hearing ‘No’
- Never make an important decision quickly
- Anticipate and manage objections
- End the negotiation on a positive note
- Control the pace of the negotiation
- If you fail to plan, you are planning to fail
- Maintain self discipline
